1. Information We Collect
When you create a ZekryWay account or use our services, we may collect the following information:
- Account Information: Name, email address, and password when you register.
- Store Data: Brand name, logo, product listings, customer records, and order data that you add to your storefront.
- Payment Information: Billing and payment details are handled securely. We do not store sensitive financial information on our servers.
- Usage Data: Pages visited, features used, browser type, device information, and IP address for analytics and service improvement.
- Communications: Messages you send to us via email or support channels.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the ZekryWay platform and your storefront.
- Process transactions and send you related information (order confirmations, invoices).
- Send administrative messages, updates, security alerts, and support notifications.
- Respond to your comments, questions, and customer service requests.
- Monitor and analyze trends, usage, and activities to improve our services.
- Detect, investigate, and prevent fraudulent transactions and abuse.
3. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with:
- Service Providers: Third-party vendors that help us operate our platform (e.g., Stripe for payments, Supabase for data storage, Vercel for hosting).
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
4. Data Security
We implement industry-standard security measures to protect your data, including encrypted connections (SSL/TLS), secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure.
5. Your Data Rights
You have the right to:
- Access, update, or delete your personal information at any time through your dashboard.
- Export your store data.
- Request deletion of your account and all associated data.
- Opt out of non-essential communications.
6. Cookies
We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand how you use our platform. You can control cookie preferences through your browser settings.
7. Third-Party Services
Our platform integrates with third-party services (Google OAuth, Meta Pixel, payment gateways). Each has its own privacy policy governing how they handle your data. We encourage you to review their policies.
8. Children's Privacy
ZekryWay is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@zekryway.com.